Your 10 Digit Text-Enabled Business Telephone Number i.e. (559) 272-0500

Employer Tax Identification Number - EIN example: 59-1234567 (Required for registration and MUST match information on file with IRS)

Operating/Marketing business name used in communicating with customers, marketing materials, and non-legal documents

The legal name for the business that matches the company's tax documents associated with the EIN. It MUST match information on file with the IRS.

Associated with EIN. MUST match information on file with the IRS. It frequently is not the address associated with the physical business location.

Primary Business Type - Choose the Closest Option

Select your most common use case:

CUSTOMER CARE is most the most common use case. Staff communications also applies here.
ACCOUNT NOTIFICATION = All reminders, alerts, and notifications related to and being about an account.
DELIVERY NOTIFICATION = Information about the status of the delivery of a product or service
HIGHER EDUCATION = For campaigns created on behalf of Colleges or Universities and will also include School Districts etc that fall outside of any "free to the consumer" messaging model
MARKETING = Any communication with marketing and/or promotional content
PUBLIC SERVICE ANNOUNCEMENT = An informational message that is meant to raise the audience's awareness about an important issue
SECURITY ALERT = A notification that the security of a system, either software or hardware, has been compromised in some way and there is an action you need to take
2FA = 2 Factor Authentication - Any authentication, verification, or one-time passcode

PRIVATE PROFIT = Privately owned or closely held for Profit Business, Corp, Sub-S, LLC, Partnership, Etc. ***Most Common
PUBLIC PROFIT = ONLY if stock is publicly traded on a stock exchange.
GOVERNMENT = Government Agencies and Government Services
NON PROFIT = Non-Profit (documentation required)

https://www.yourwebsite.com - Or Social Media Address - REQUIRED

For additional verification if needed

For additional verification if needed

For additional verification if needed

Example typical text message you might send.

Examples:

You have a package at the office. You can pick it up at any time during regular office hours. -[CompanyName] -Reply STOP to end

Your application has been received and is being processed. We will be in touch soon. -[CompanyName] -Reply Stop to end

Appointment reminder: You have an appointment with ____ tomorrow at 9am. Please reply Y to confirm, C to cancel or R to reschedule. -[CompanyName] -Reply Stop to end

It should include something to identify the sender i.e. From Business Name: or a Signature and include 'Reply STOP to end'

Example typical text message you might send.
It should include something to identify the sender
i.e. From Business Name: or a Signature and include 'Reply STOP to end'

This should describe how you use or plan to use texting capabilities.

Examples:

Used to message customers after they arrive for an appointment so they can wait in their car and are sent a message when their provider is ready to see them. No Marketing

Used to communicate with residents regarding package deliveries, rent reminders, maintenance coordination, community events. No Marketing

Used to respond to existing customers requests for information about products, services, account status and customer support. No Marketing

This should describe how end-users provide their phone number and consent to receive messages.

Examples:

Customer calls asking about services. They are asked if they would like to communicate via text.

Customer encounters phone number on website and decides to text to initiate contact.

Customer encounters phone number on a sign and texts the word FOOD to the main number.

Residents are asked if they would like to communicate via text during their move-in process. Prospects encounter the main phone number on the website and other marketing materials and initiate an inbound text message.

This should be an example of the first message the end-user receives once they opt-in.

Examples:

Thanks for being on time. We will text when it is time to come in. -[CompanyName] -Reply STOP to end

[CompanyName] is Text-Friendly! You can text us at this number at any time. -Reply STOP to end

Thanks for texting [CompanyName]. Please reply YES to confirm your consent to communicate via text. -Reply STOP to end

It is important to identify your business name in this text and include 'Reply STOP to end' at the end of the message.

Do messages include embedded links? Links from common URL shorteners, such as TinyUrl or Bit.ly, are not allowed. However, you can use URL shorteners that offer custom domains.

Do messages include phone number(s) that are not a customer support number?

Do messages contain affiliate marketing content?

Do messages contain age-gated content as defined by carrier and Cellular Telecommunications and Internet Association (CTIA) guidelines? https://www.ctia.org/the-wireless-industry/industry-commitments/wireless-content-guidelines-classification-criteria

Anticipated Monthly Outbound Messages (best guess)

Anticipated Monthly Inbound Messages (best guess)

We will email a copy of this form to you for your own records.